Allowing Callers to Dial an Extension Directly

Discussion in '3CX Phone System - General' started by Rob24h, Nov 29, 2017.

Thread Status:
Not open for further replies.
  1. Rob24h

    Joined:
    Mar 20, 2017
    Messages:
    64
    Likes Received:
    5
    When a caller is listening to the menu of an IVR (or Digital Receptionist as it is called in 3CX) he can just press an extension number and get transfered directly to that extension. I noticed this feature is enabled by default and we consider this a security risk so my question is: how do we disable this?
     
  2. Saqqara

    Saqqara Active Member

    Joined:
    Mar 12, 2014
    Messages:
    842
    Likes Received:
    125
Thread Status:
Not open for further replies.