We have the latest 3CX 14 PRO hosted by a recommended 3CX provider in the UK. There are two problems that we are unable to resolve and we are struggling with their support 1. We want users to be able to pick more than 1 call i.e. if I am on the phone, and there is another call you my ring group - I want to be able to pick that up. I understand that I need ALLOWUSEBUSYOPTFORGROU parameter for that. My provider is saying this option does not exist in the latest version but it's on 3CX website http://www.3cx.com/blog/docs/3cx-phone- ... ers-table/ and I have downloaded a trial - it's there. 2. I want to see Group Missed calls - is there any way to configure that without a workaround that involves second extension? Currently, I have to constantly ask round if there were any calls for me. The problem is that if somebody answered a call in my group - I can't see that, can't tell that somebody called. I would appreciate any advice on that.