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Android app never unregisters extension

Discussion in 'Ideas' started by ylem, May 9, 2016.

Android app never unregisters extension 5 5 2votes
5/5, 2 votes

  1. ylem

    Apr 6, 2016
    Likes Received:
    I confirmed this behaviour with a 3CX support ticket and they suggested posting a feature request here...

    When PUSH is configured for Android smartphones, after the first time a smartphone registers successfully the extension will always as show as registered.

    The current behaviour of the Android app (14.0.57) is:
    choose "Exit" in the app, still show as a registered extension and still receive push calls.
    choose "Exit - Ignores PUSH" in the app, still show as a registered extension and not receive any push calls.

    Surely "Exit - Ignores PUSH" should also unregister the extension?

    For desktop phones and softphones the registered/unregistered status is handled correctly, can this please be fixed for Android?
  2. leejor

    leejor Well-Known Member

    Jan 22, 2008
    Likes Received:
    Even if push is enabled but the extension is not registered, there should be a status other than registered showing. "Registered" should mean just that.