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android client deployment without qr code

Discussion in 'Android' started by Shawn, Dec 29, 2017.

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  1. Shawn

    Shawn New Member

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    is there a way to deploy an android client without using the qr code anymore? i send the welcome mail with the config file but don't see an option on the client to load using a config file. i don't have my server at the latest version that has the qr code ability.

    also what is the
     
  2. Shawn

    Shawn New Member

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    i forgot to mention, the reason i'm asking is in the app account settings it gives you the option to scan qr or tap the attachment config file in the welcome email but on one particular phone, the config file is not configure to open with the 3cx app. so android does not know what app to open with the config file. i guess i should check for file associations with android first before posting this thread. i'll report back on my findings.

    thanks
     
  3. 12494

    12494 Member

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    If your Android phone doesn't know what app to launch when you try and open the config file you can use an app from app store to browse to and open the downloaded file on your phone which will then let you choose the 3CX app and configure the 3CX app for your extension. I believe the one we use is EF File Explorer.
     
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  4. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    Unfortunately there's no way for your Android phone to know that the file can be opened with the 3CX app. This is an Android o/s restriction.

    You'd have to follow the tedious method of using EF File Explorer or Total Commander. The tediousness of doing this is what prompted us to add the easier QR Code scanning option for provisioning. Other solutions for easier provisioning are currently being considered.
     
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