Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Android client registered and unregistered

Discussion in 'Android' started by chikara sugiyama, Jul 21, 2014.

Thread Status:
Not open for further replies.
  1. chikara sugiyama

    Joined:
    Jun 15, 2014
    Messages:
    22
    Likes Received:
    0
    Hi there

    Phenomenon several times per second, performing the registered and unregistered in the Android client is out and I'm troubled.
    Will there a solution?

    Environment are as follows.

    OS: Android4.1.2
    Terminal: SHARP SHL21
    Network: LTE & Wifi
    Setting: tunnel connection, PUSH

    Therefore please verify and attach the log.
     

    Attached Files:

  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,086
    Likes Received:
    325
    The log shows another , local IP, same extension number, being removed at times too.

    I have to ask...when did this start? Did you auto provision, or put in the settings manually?

    Does this only happen when the Android phone is registered, or does it happen when the other extensions, with the same number , are registered?

    Is this happening when the Android phone is on the local LAN, or just "out of office" ?

    Try creating another profile on the Android phone manually. Use a new, unshared, extension number.

    See how that behaves both locally, and when on an external LAN. There may be an incorrect setting on the phone, if you just put in the basics required for registration, and leave the other variables in default, you might be able to narrow down what is causing this.
     
  3. chikara sugiyama

    Joined:
    Jun 15, 2014
    Messages:
    22
    Likes Received:
    0
    Thank you.

    Although you have an identical account PC, fixed phone, the Android
    Go online only Android, it is a log in a state in which power has been off except.

    Also account of fixed telephone other, but there are times when the same phenomenon appears
    Though not as much as Android.

    We are going to check by creating another account.
     
Thread Status:
Not open for further replies.