Annouce Only, is it possible?

Discussion in '3CX Phone System - General' started by iamgreen, Mar 22, 2011.

Thread Status:
Not open for further replies.
  1. iamgreen

    Joined:
    Sep 25, 2007
    Messages:
    52
    Likes Received:
    0
    Hello,

    I am building out a PBX and I would like to have a voice announcement as an option in my dial tree when callers are greeted with my auto-attendant. Is there a way to have an announcement on the tree like "our address is blah blah and hour house of operation is blah blah"? So the reception staff isn't bothered with this kind of stuff?
     
  2. willow

    willow Member

    Joined:
    Mar 1, 2011
    Messages:
    471
    Likes Received:
    0
    I would simply send it to another autoattendant so that you get gain the ablity to have the caller go back to the main menu or repeat the prompt.

    ie
    800 is the main menu
    have option x go to another digital receptionist 801

    in 801 you can record the prompt for directions, have 1 repeat the message and 0 return to the main menu.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. iamgreen

    Joined:
    Sep 25, 2007
    Messages:
    52
    Likes Received:
    0
    Wow, what a great idea!

    Thanks man!
     
Thread Status:
Not open for further replies.