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Another outbound call problem?!

Discussion in '3CX Phone System - General' started by h2009, Mar 18, 2008.

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  1. h2009

    h2009 Member

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    Ok this is just strange now - everything was working ok, how do things just 'break'?

    Im trying to make a call from Mondotalk here is the log:

    11:27:04.562 Call::Terminate [CM503008]: Call(21): Call is terminated
    11:27:04.546 Call::RouteFailed [CM503014]: Call(21): Attempt to reach [sip:01273818365@192.168.0.200] failed. Reason: Not Found
    11:27:04.531 CallLeg::eek:nFailure [CM503003]: Call(21): Call to sip:01273818365@sip99.mondotalk.com:5060 has failed; Cause: 404 No available route; from IP:204.9.203.101:5060
    11:27:03.421 CallLeg::eek:nFailure [CM503003]: Call(21): Call to sip:01273818365@sip99.mondotalk.com:5060 has failed; Cause: 404 No available route; from IP:204.9.203.101:5060
    11:27:02.343 CallCtrl::eek:nSelectRouteReq [CM503004]: Call(21): Calling: VoIPline:2@[Dev:sip:8390522@sip99.mondotalk.com:5060, Dev:sip:8390522@sip99.mondotalk.com:5060]
    11:27:02.343 CallCtrl::eek:nSelectRouteReq [CM503010]: Making route(s) to [sip:01273818365@192.168.0.200]
    11:27:02.343 Extension::printEndpointInfo [CM505001]: Ext.115: Device info: Device Not Identified: User Agent not matched; Capabilities:[reinvite, replaces, able-no-sdp, recvonly] UserAgent: [NCH Swift Sound Express Talk 3.04] Transport: [sip:192.168.0.200:5060]
    11:27:02.312 CallCtrl::eek:nIncomingCall [CM503001]: Call(21): Incoming call from Ext.115 to [sip:01273818365@192.168.0.200]
     
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  2. Nick Galea

    Nick Galea Site Admin

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    The logs would point to a network routing problem:

    11:27:04.531 CallLeg::eek:nFailure [CM503003]: Call(21): Call to sip:01273818365@sip99.mondotalk.com:5060 has failed; Cause: 404 No available route; from IP:204.9.203.101:5060

    Maybe the internet was temporarily down, maybe the service was down, maybe the network routing had/has some problem.
     
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  3. h2009

    h2009 Member

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    Thanks for the reply - i actually found that out myself, i guess i must be learning how to fault find now.
     
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