Anyone getting strange characters?

Discussion in '3CX Phone System - General' started by jasonhayes, Feb 25, 2014.

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  1. jasonhayes

    jasonhayes New Member

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    This is happening in logs and sometimes on phones?

    Can anyone help?
     

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  2. eagle2

    eagle2 Well-Known Member

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    Provider sending non-sense as Caller Name or none (just noise), try modifying incoming call parameters into provider settings like caller name to be equal to caller number, etc.
     
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  3. jasonhayes

    jasonhayes New Member

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    We are still struggling with this. It causes IIS to crash. The Queue Error happens first then IIS crashings. Please see attached screen dumps:

    http://pastebin.com/rhwfdCk4 - Queue Error

    http://pastebin.com/yhpS2eBv - ASP . NET crashing

    http://pastebin.com/16SHYYQZ -IIS crashing

    http://pastebin.com/C6z6squp - Windows error report
     
  4. eagle2

    eagle2 Well-Known Member

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    Better escalate to 3CX support (or your reseller).
     
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  5. jasonhayes

    jasonhayes New Member

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    How to you log to 3CX Support?
     
  6. eagle2

    eagle2 Well-Known Member

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    You either need to have bought support from 3CX (http://www.3cx.com/ordering/pricing/support/) or ask the 3CX partner, you bought the 3CX license from, to do this.
     
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