- Joined
- Apr 30, 2018
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Hi,
I'm at wits end here and any help would be greatly appreciated.
When a call from a queue gets assigned to a free extension, both 3CX and their mobile rings,
as I have ticked the 'Ring my mobile simultaneously' .
In the 3CX app (android) the correct incoming caller id is assigned but on the mobile call the DID of the line is attached. How can I make sure the original callers id is attached to the mobile call.
Attached are my current outbound settings from the outbound trunk making the mobile call. I have tried to set 'Originator Caller ID' where I thought appropriate.
Thanks in advance for any help
I'm at wits end here and any help would be greatly appreciated.
When a call from a queue gets assigned to a free extension, both 3CX and their mobile rings,
as I have ticked the 'Ring my mobile simultaneously' .
In the 3CX app (android) the correct incoming caller id is assigned but on the mobile call the DID of the line is attached. How can I make sure the original callers id is attached to the mobile call.
Attached are my current outbound settings from the outbound trunk making the mobile call. I have tried to set 'Originator Caller ID' where I thought appropriate.
Thanks in advance for any help