Application Error in Event Log

Discussion in '3CX Phone System - General' started by coreybrett, Apr 13, 2010.

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  1. coreybrett

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    I’m getting the following errors in my event log.

    Code:
    Event Type:	Warning
    Event Source:	EventSystem
    Event Category:	(52)
    Event ID:	4356
    Date:		4/13/2010
    Time:		11:13:11 AM
    User:		N/A
    Computer:	BELFAST
    Description:
    The COM+ Event System failed to create an instance of the subscriber {6CF90891-3E04-4092-B96C-28E071EEEACB}.  StandardCreateInstance returned HRESULT 8000401A.
    
    Event Type:	Error
    Event Source:	Application Error
    Event Category:	None
    Event ID:	1001
    Date:		4/13/2010
    Time:		11:13:41 AM
    User:		N/A
    Computer:	BELFAST
    Description:
    Fault bucket 05100699.
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 42 75 63 6b 65 74 3a 20   Bucket: 
    0008: 30 35 31 30 30 36 39 39   05100699
    0010: 0d 0a                     ..      
    
    Event Type:	Error
    Event Source:	Application Error
    Event Category:	None
    Event ID:	1001
    Date:		4/13/2010
    Time:		11:13:49 AM
    User:		N/A
    Computer:	BELFAST
    Description:
    Fault bucket 05100699.
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 42 75 63 6b 65 74 3a 20   Bucket: 
    0008: 30 35 31 30 30 36 39 39   05100699
    0010: 0d 0a                     ..      
    
    Event Type:	Information
    Event Source:	Application Error
    Event Category:	(100)
    Event ID:	1004
    Date:		4/13/2010
    Time:		11:13:42 AM
    User:		N/A
    Computer:	BELFAST
    Description:
    Reporting queued error: faulting application w3wp.exe, version 6.0.3790.3959, faulting module kernel32.dll, version 5.2.3790.4480, fault address 0x000000000000dd50.
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 77 33 77   ure  w3w
    0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
    0020: 30 2e 33 37 39 30 2e 33   0.3790.3
    0028: 39 35 39 20 69 6e 20 6b   959 in k
    0030: 65 72 6e 65 6c 33 32 2e   ernel32.
    0038: 64 6c 6c 20 35 2e 32 2e   dll 5.2.
    0040: 33 37 39 30 2e 34 34 38   3790.448
    0048: 30 20 61 74 20 6f 66 66   0 at off
    0050: 73 65 74 20 30 30 30 30   set 0000
    0058: 30 30 30 30 30 30 30 30   00000000
    0060: 64 64 35 30               dd50    
    
    Event Type:	Information
    Event Source:	Application Error
    Event Category:	(100)
    Event ID:	1004
    Date:		4/13/2010
    Time:		11:13:50 AM
    User:		N/A
    Computer:	BELFAST
    Description:
    Reporting queued error: faulting application w3wp.exe, version 6.0.3790.3959, faulting module kernel32.dll, version 5.2.3790.4480, fault address 0x000000000000dd50.
    
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 77 33 77   ure  w3w
    0018: 70 2e 65 78 65 20 36 2e   p.exe 6.
    0020: 30 2e 33 37 39 30 2e 33   0.3790.3
    0028: 39 35 39 20 69 6e 20 6b   959 in k
    0030: 65 72 6e 65 6c 33 32 2e   ernel32.
    0038: 64 6c 6c 20 35 2e 32 2e   dll 5.2.
    0040: 33 37 39 30 2e 34 34 38   3790.448
    0048: 30 20 61 74 20 6f 66 66   0 at off
    0050: 73 65 74 20 30 30 30 30   set 0000
    0058: 30 30 30 30 30 30 30 30   00000000
    0060: 64 64 35 30               dd50    
    Has anyone else seen these?

    This is a WinSrv2003 x64 box, with only 3CX installed.
     
  2. kevswannuk

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    Hi,

    You might have already figured this out but the problem is not to do with 3CX, but rather the .Net installation on your server.

    The IIS pool is crashing with the error:
    Reporting queued error: faulting application w3wp.exe, version 6.0.3790.3959, faulting module kernel32.dll, version 5.2.3790.4480, fault address 0x000000000000dd50.

    This is a known problem with .Net and IIS.

    Not certain what version of .Net you are running but you could try uninstalling / reinstalling or upgrading to 3.5.

    Hope this helps.
     
  3. johnmichael

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    You can also try to check the webpage that you are running on IIS.

    It has something to do with the worker process.
     
  4. coreybrett

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    This is a fresh install of 2003R2, that was completely updated. The only app installed on it is 3CX.
    Thanks for the tip. I'll try reinstalling .NET.
     
  5. coreybrett

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    Well I had 8.0.10116.583 of 3CX, but I upgraded to 8.0.10824.716.
    That seems to have fixed all of the issues I was having.
    Event Logs are nice and clean now. Also, it seems to have fixed the fax server.
     
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