Assign extension to group, queue, ring group, etc. from extension setup screen

Discussion in 'Ideas' started by the60, Jan 19, 2018.

  1. the60

    the60 New Member

    Oct 21, 2011
    Likes Received:
    Please consider enabling the ability to assign an extension to queues, ring groups and extension groups when setting up the extension.

    A PBX with multiple groups, queues and ring groups requires a lot of "back & forth" between screens to properly set up an extension per a client's needs.

    For example, if adding a new extension that's in the accounting department & A/P queue, the process is:

    • Create extension
    • Go to queues setup; add extension to A/P queue
    • Go to Extension Group setup; ad extension to Extension Group
    • Go back to extension screen, remove extension from default group
    • Etc.
    Older version had the ability to add an extension to an extension group during the extension creation process, including assignment of security (Manager/User).

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