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Assigning A-Number at Attended Transfer

Discussion in 'Ideas' started by timmbo, Sep 19, 2017.

Assigning A-Number at Attended Transfer 5 5 1votes
5/5, 1 vote

  1. timmbo

    Joined:
    Aug 25, 2017
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    Hi,

    i would prefer that we see on the C-Phone the A-Callers Number.
    For example:

    Someone calls a Company (A-Caller) and the Receptionist(B-Caller) takes the call, and transfer this call as an Attended Transfer to the Employee(C-Caller), so the C-Caller sees the Number of the B-Caller on his phone, as soon as the B-Caller hung up the Call(Transfer is completed), the C-Caller sees the Number of the A-Caller ob his phone.

    Bye
    Timm
     
    headon and ITW like this.
  2. timmbo

    Joined:
    Aug 25, 2017
    Messages:
    98
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    47
    Hi,

    it works when the RE-Invite is set to on in the 3CX Phone-Settings under Options.

    Bye
    Timm