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ATCOM & 3CX

Discussion in '3CX Phone System - General' started by laki, Feb 11, 2007.

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  1. laki

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    Hi all,

    I have 15 extensions on my 3cx, 14 off them are software phones (x-lite), 5 are in Serbia where my 3cx and 9 are in Canada. Everything works fine, but yesterday I have tryed to connect one hardware phone (atcom 320), and I have problem calling extensions in Canada, I can not hear them, with extensions in Serbia every thing work's fine? Can somebody help me with this?

    thanks!
     
  2. Costas3CX

    Costas3CX New Member

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    Your problem description suggests network routing and/or firewall issues.
    In this scenario we suggest using a VPN connection.
    Further more the phone you are using is not in the list of supported phones. The list of tested phones can be found here
     
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