I am more complaining about the disorganization of information on this website. There should be a compilation of all of the problems that have been solved in one place that is sortable ( i know there are a lot but even a small list would go a long way). I have had issues happen that are similar to other users, and I believe there should be a FAQ for common problems. For example, those two links you posted. why are they not on the same page, or why doesn't the first one link to the second one? There should also be a single pdf document that has all of the information for the 3CX system in one place from installation through troubleshooting like any other product, instead of short webpages with see also at the bottom. Also the amount of threads that just end in a 3CX person saying I pmed you in very annoying. Was the problem solved? If so can someone post the solution? Its more frustrating than anything. We had a completely stable version of v14 running followed the installation instructions to a T, twice, and this system has just been riddled with errors.
I have reset everything to factory default, using reprovisioned using a stock template. The phones firmware is up to date and tested all of the cases. I do apologize for being frustrated, and I know you don't work for 3CX and are trying to help, but finding answers for 3CX is one of the hardest things to do.