Hi all. We have a client that utilises a hosted 3CX system that we host for them. Call audio quality is very good, but there is an obvious delay in the audio. You ask a question and there is a delay for them to respond, constantly talking over the top of each other etc. If feels like a 0.5 - 1 second delay. The site has a 3CX SBC running on a Windows 10 NUC, (only 14 handsets). Connectivity from the site is 100/40Mb. Ping times from the site to our hosted environment are very consistent between 30ms and 34ms. Our hosted environment has a 100/100Mb link, and runs on a very powerful Hyper-V cluster. Their PBX is a dedicate debian VM running v15. Ping times from our hosted environment to the SIP provider are also about 30ms. Are there any logs that I can investigate to get a feel for what might be causing the delay? Also can someone clarify for me the path that the audio takes when using a 3CX SBC? My guess is it is Handset -> SBC -> PBX via tunnel -> SIP provider Thanks in advance.