Audio playback during offpeak hours

Discussion in '3CX Phone System - General' started by Omi Azad, Oct 15, 2017.

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  1. Omi Azad

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    Hi,
    Whoever is calling my number, I want to play a voice recording during preconfigured weekends and non-office hours.

    To accomplish this, I put greetings message to a number and then end the call after a particular time. Also I put the greetings in my voicemail. But when hang up, it says Thank You at the end, which I do not like.

    How I can play the message without the thank you part? Please suggest.
     
  2. sip.bg

    sip.bg Active Member

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    Go to the prompts folder, find the message and replace it with an empty message with the same filename. Probably the file you are looking for is 'thankyou_goobye.wav'.
    You can search also through Settings | System prompts in the management console. Better copy all prompts and edit copied set of prompts, set it as an active one.
     
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