Hi, we have released a new version of the Australian 3CX prompts to replace the U.S. accent. You can use coupon code '3CX' for a 10% discount until the end of October. http://voicestudio.com.au/australian-soundsets/3cx-pbx-australian-sounds/prod_5.html It is easy to update your prompts, simply extract the ZIP file to [PBX PATH]\Data\Ivr\Prompts\Sets eg. C:\Program Files\3CX PhoneSystem\Data\Ivr\Prompts\Sets This should create 2 directories, one with the default sounds the other called AUSOUNDS Now log into your 3CX Web Interface, Select "System Prompts" from the main menu. You can now select " .- Australian Sound Prompts -. " from the Current Prompts Sets.