• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Auth ID / Credential's Failed Cisco 7960/7940

Status
Not open for further replies.

alex22alex

Customer
Joined
Jun 11, 2008
Messages
65
Reaction score
2
Hello All,

I am having some problems getting a Cisco 7960 to work with 3CX. I keep getting the message :

"Credentials don't match, check that authorization-ID and password match the ones in extension settings"

I have tired literally everything and i have specified the Auth ID / Password as per the setup instructions on the 3CX Site. Does anyone have any ideas what could be wrong anyone else has any trouble with this themselves. Can anyone confirm if you need a space between the colon and the password/auth ID in the setup file ?

Thanks Alex

Cisco 7940 : http://www.3cx.com/sip-phones/cisco-7940g-7960g/
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.