Authentication ID cannot be the same (bug report)

Discussion in '3CX Phone System - General' started by onekit, Aug 3, 2007.

  1. onekit

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    Authentication ID cannot be the same for different SIP accounts?
    One SIP service gives me AuthID in letters and 3CX do not accept it.

    I have an account on freecall.com where AuthID the same as on my account on another SIP service.

    Object duplication error

    Cannot save External Line object: ERROR: duplicate key violates unique constraint "externalline_authid_key"
    #0 C:\Program Files\3CX PhoneSystem\Data\Http\functions\CallContext.php(94): safeExec(Object(PDOStatement), 'Cannot save Ext...')
    #1 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fExternalLine.php(75): CallContext->safeExec('update external...', Array, 'Cannot save Ext...')
    #2 C:\Program Files\3CX PhoneSystem\Data\Http\gateway_lines_upd.php(425): fExternalLine::save(Object(oExternalLine))
    #3 {main}


    Is that mean I can't use the same account authIDs? But why?
     
  2. onekit

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    I just fix this problem using CAPITALS in other AuthID.
     
  3. onekit

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    This issue needs administrator response.
    I didn't find where bug-report forum, then I write here.
     
  4. nahidul

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    Hello.

    I am trying to setup freecall.com account with 3CX, but unable to register the line. Is it possible to send me youe settings please?
     
  5. onekit

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    nahidul, http://www.freecall.com/en/sipp.html :roll:

    Sorry for offtop.
     
  6. nickybrg

    nickybrg Well-Known Member
    Staff Member 3CX Support

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    HI


    Are you trying to register multiple VoIP lines from the same provider (freecell) that have the same authentication ID?

    rgds
     
  7. onekit

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    No, this error displayed exactly with different providers, but with the same authentication ID.

    freecall.com and voipuser.org. (login "onekit" on both of them)
    If I try to choose same authIDs, then I get error.
     
  8. pkothe

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    This must be a bug in the new version or my system is jacked

    I get this mess when I try to add another gateway

    Object duplication error


    Cannot save DN object: ERROR: duplicate key violates unique constraint "dn_pkey"
    #0 C:\Program Files\3CX PhoneSystem\Data\Http\functions\CallContext.php(94): safeExec(Object(PDOStatement), 'Cannot save DN ...')
    #1 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fDN.php(156): CallContext->safeExec('insert into dn ...', Array, 'Cannot save DN ...')
    #2 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fDN.php(115): fDN::saveDN(Object(oDN))
    #3 C:\Program Files\3CX PhoneSystem\Data\Http\functions\fExternalLine.php(49): fDN::save(Object(oDN))
    #4 C:\Program Files\3CX PhoneSystem\Data\Http\gateway_lines_upd.php(509): fExternalLine::save(Object(oExternalLine))
    #5 {main}


    A clue to what is duplicate would be awesome.

    Paul
     
  9. Andy Schmidt

    Andy Schmidt New Member

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    What's the status of this 9 months old bug report, please?
     
  10. coelhopsi

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    I also have this same problem. That's something that really bothers me. Why should the Authentication IDs be unique? What if I want to create accounts in different VoIP providers using the same username? I now have to take care when creating VoIP accounts on providers as to not use the same username I'm already using in other...
     
  11. Andy Schmidt

    Andy Schmidt New Member

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    One of my businesses is "Anamera", it's unique and short enough, guess what each provider chooses?
     
  12. inteq

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    Same problem here
    Two VoIP providers cannot have the same Authentication ID. Why?
     

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