AuthFailure

Discussion in '3CX Phone System - General' started by jduncan, Aug 14, 2007.

  1. jduncan

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    Hi all. I am currently using a Grandstream GXW-4104 gateway with 2 analog lines. I am also using a combination of X-lite, Eyebeam, HT-486, and BT-200 phones. Having some trouble dialing out when another call is active on the PSTN lines. The ongoing call is dropped and the call being made returns the following error in the logs:


    09:41:16.437 AuthMgr::eek:nAuthFailure [CM101000] Registration request from sip:unknown@192.168.0.200 failed. Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    09:41:16.437 AuthMgr::requestCredential [CM001005] Message SipReq: INVITE 10000@192.168.0.200 tid=0db23f8394f45be4 cseq=INVITE contact=10001@192.168.0.250:5062 / 140 from(wire) failed authentication!
    09:41:16.437 AuthMgr::requestCredential [CM001003] Authentication ID for Ln:10000@GXW-4104 doesn't match provided: 10001 vs 10000
    09:41:16.437 Endpoint::findSource [CM210001] Ambiguous configuration.2 source lines correspond to incoming call.INVITE Parameters: Contact IP: '192.168.0.250'; From: 'unknown'; To: '10000'; Rline: '10000'; Contact: '10001'. Line:CfgExtLine:10000 used as fallback!
    09:41:16.406 Endpoint::findSource [CM210001] Ambiguous configuration.2 source lines correspond to incoming call.INVITE Parameters: Contact IP: '192.168.0.250'; From: 'unknown'; To: '10000'; Rline: '10000'; Contact: '10001'. Line:CfgExtLine:10000 used as fallback!
    09:41:16.265 Endpoint::findSource [CM210001] Ambiguous configuration.2 source lines correspond to incoming call.INVITE Parameters: Contact IP: '192.168.0.250'; From: 'unknown'; To: '10000'; Rline: '10000'; Contact: '10001'. Line:CfgExtLine:10000 used as fallback!
    09:41:11.000 CallLegImpl::eek:nConnected [CM103001] Call(220): Created audio channel for Ln:10000@GXW-4104 (192.168.0.250:5032) with Media Server (192.168.0.200:7046)
     
  2. archie

    archie Well-Known Member
    3CX Staff

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    Your device mixes different line IDs (1000 & 1001) in one request. It makes impossible to unambiguosely determine the source of a call. Resolve it in the settings of the device - and all will work.
     

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