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Auto Call Back when previously busy internal extension becomes available

Discussion in 'Ideas' started by smartsoft, Jun 7, 2016.

  1. smartsoft

    Joined:
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    Hi

    Have used may other PABX systems over the years. One of the features I miss the most is the auto call back when previously busy internal extension becomes available.

    When you are trying to speak to someone on an internal extension and they are on a call, this feature will automatically call you and connect the calls when they get off the phone.

    regards

    Tony
     
  2. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

    Joined:
    Jun 2, 2014
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    Some deskphones have this functionality already available on them as a built-in feature, so essentially you can set your extension to 'monitor' the other extension you are trying to dial.