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Auto-Dial option for 3CX (Windows)

Discussion in 'Ideas' started by Tobias Heuts, Mar 2, 2018.

Auto-Dial option for 3CX (Windows) 5 5 5votes
5/5, 5 votes

  1. Tobias Heuts

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    Hi everyone,

    My company mainly consists of sellers that do cold-callings to a wide array of customers every day.

    A seller receives a list of phone-numbers, in the form of hyperlinks. Once the seller clicks the hyperlink, the plugin opens, the number gets pasted automatically & the seller eventually clicks the call-button to contact the customer...

    Of course, as we all know, time is Money and using the system this way allows for the agent to wait before they call. In lack of a good solution to integrate our systems to facilitate predictive calling we need to speed up things and we would like the plugin to be able to start the call automatically

    In OSX/Mac, the auto-dialing happens by itself, once someone clicks a hyperlink. But sadly this isn’t the case for Windows as the user has to click the call button manually. This wastes a lot of time. Your customer service department told us to post a feature request here and you would implement if there was enough upvotes.

    Kindly regard this a feature request for (optional) automatic dialing after a click is made on the click2call extension.

    Please upvote!
     
    r_lobo, nilsml and Benjamin Fauchald like this.
  2. Benjamin Fauchald

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  3. nilsml

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  4. Gilb

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    Upvote

    The AutoDial feature is desperately needed in the 3CX Windows SoftPhone client. Please make this a priority.
     
  5. r_lobo

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