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Auto disconnect silent calls?

Discussion in '3CX Phone System - General' started by almiller1963, Mar 20, 2009.

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  1. almiller1963

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    Does 3CX automaticall disconnect if nothing is said on a call for some amount of time. I have been on at least 2 calls where I stepped away and came back and was disconnected. The other folks on the bridge line tell me the bridge did not drop but non one was speaking for a while.
     
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  2. leejor

    leejor Well-Known Member

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    Internal calls or going through an analogue ATA?
     
  3. almiller1963

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    Thank you for responding, I am adding my config to my tagline so folks don't think I'm rude :p

    I have a Grandstream 4104 which has a timeout for silent lines - Silence Timeout(X1s). I adjusted this and havent seen the issue since.

    Thank you!
     
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  4. leejor

    leejor Well-Known Member

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    Most, if not all ATA's have settings to end the calls after a certain amount of silent time or if they detect certain tones (fast busy , etc.). so that you don't tie up the PSTN lines once a call is dropped.
     
  5. almiller1963

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    That makes perfect sense except when you are on a bridge call at 2am and have to keep dialing back in because the line was silent for 2 minutes. Once I saw the setting I kicked myself. :oops:
     
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