Hi All. We have setup as a trial the 3xc system on windows and all is working fine with the exception of the auto-attendant. We have recorded our own message -in Wav format at the PCM, 8KHZ, 16BIT MONO format however when the phone line is answered the auto-attendant can take upto 10 - 15 seconds to answer / kick-in. In addition when pressing the appropriate keys - i.e. 1 for sales - sometimes the key is not recognised by the system and you have to press it 2 or 3 times. Are these issues down to a machine performance issue, timing issue or 'setting somewhere' ? - the machine is a 2.93ghz Dual Core system with 4gb memory running SBS2003 - We set it up on SBS2003 as this was all we had spare and while it is used as a server (only as a test machine), I have noticed the same performace issue if the server is not being used at all. Can I give the particular service a higher prioroity with the CPU ? Any help would be very much appreciated. Thank You and Regards Andy.