Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Automatic extension creation

Discussion in 'Ideas' started by Phillip Horn, Sep 1, 2017.

  1. Phillip Horn

    Joined:
    Sep 1, 2017
    Messages:
    16
    Likes Received:
    3
    Could we get a way to use a type of 'hot desking' on the phones, so that users are never assigned a phone - they simply log in to whatever phone they want. If they are staying at that desk permanently, they just leave the phone logged in as them.
    A phone number would come from a pool of numbers (similar to a DHCP pool), and the user gets the welcome email and are free to log in to any desk phone on campus.

    A tricky part of this is being able to assign a room/location for each phone, and then sync whatever extension is logged in so that e911 works like it should. It's currently a manual process to ensure that the phone number and office number match, so if someone takes their phone to a new office, we have to know about it or the phone still shows up in the old building/location.