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Automatic extension creation

Discussion in 'Ideas' started by Phillip Horn, Sep 1, 2017.

  1. Phillip Horn

    Sep 1, 2017
    Likes Received:
    Could we get a way to use a type of 'hot desking' on the phones, so that users are never assigned a phone - they simply log in to whatever phone they want. If they are staying at that desk permanently, they just leave the phone logged in as them.
    A phone number would come from a pool of numbers (similar to a DHCP pool), and the user gets the welcome email and are free to log in to any desk phone on campus.

    A tricky part of this is being able to assign a room/location for each phone, and then sync whatever extension is logged in so that e911 works like it should. It's currently a manual process to ensure that the phone number and office number match, so if someone takes their phone to a new office, we have to know about it or the phone still shows up in the old building/location.