Automatic registration attemps doesn't work

Discussion in '3CX Phone System - General' started by 123456, Jun 4, 2007.

  1. 123456

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    Jun 4, 2007
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    Every 12-16 hours my Voip line unregister and then the automatic registration attempt doesn't work.
    When i manually click "register the line", the line register without error.

    This is the log.

    Code:
    3CX Phone System v3.0.1928.0
    07:28:57.312	ClientRegs::onFailure	Registration of sip:xxxxxxx@voip.eutelia.it has failed; reason=Server Internal Error
    I have set the option "Time between registration attemps (in seconds)" to 30 sec, but nothing change, the auto reconnection doesn't work.
    Any suggestion?
     
  2. gbarnes

    Joined:
    Aug 3, 2007
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    Registration failed after 12 hrs...

    Could you have a dynamic IP address? I am thinking maybe this is getting renewed and not updating properly. Do you have the following option selected in registration field :-


    Which IP to use in 'Contact' field for registration: = External (Stun resolved)

    And the stun server settings set up under General/Stun server options.
     

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