Backup and Restore

Discussion in '3CX Phone System - General' started by Heath, Nov 10, 2017.

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  1. Heath

    Heath New Member

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    I currently have a Standard Perpetual License, that it on a windows server. I also have the Free Edition that is on a Linux server, and this is merely as a backup, in case for whatever reason G-D forbid the window server goes down. Reason for this is if this would happen, I can at least get phones back up temporary until what ever the issue would be on the windows server corrected.

    Now here is the issue. I have a schedule backup everyday during wee hours of everything except the FDQN and License Information, as I already have a separate license and FQDN for the free edition on the Linux. Now I attempted to do a manual restore of the scheduled backup on to the Free Edition on the Linux. I don't know what's happening, as I don't get an e-mail that the restore is complete, and I can't log in to the management portal. Keep getting server error... I did a uninstall and reinstall on the Linux, thinking there was an issue, but still same issue.. Couldn't get logged in to the management portal, server error... Did another uninstall and reinstall, this time, I did a manual backup off the windows server of everything but the FQDN and license information, then restored that on to the Linux, and that worked.. Got the e-mail restore complete, and able to log in

    Just wondering if anyone would know, why when I attempted to restore from the scheduled backup file, I had an issue, and when I restored from a manual backup, no issue... This is the 1st time manually restoring from a scheduled backup....Thanks!!!
     
  2. iptechnology

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    Migrating from windows to linux isn't a fully automated (and working) procedure. If you need to have a passive system, use the same operating system and 3cx version as the main pbx.
     
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  3. apostolis_3CX

    apostolis_3CX Support Team
    Staff Member 3CX Support

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    Hi Heath.
    You can backup a windows installation and restore to a linux installation. Just make sure that you do not include license and FQDN in your backup if the local IP of the PBX is going to change. Could you tell me what version of Linux OS are you using so i will try and replicate your scenario??
     
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