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Backup - Include contents of Firmware Folder

Discussion in '3CX Phone System - General' started by techdummy, Dec 22, 2017.

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  1. techdummy

    techdummy New Member

    Sep 22, 2017
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    I'm taking a backup of the 3CX v12.5, and I see there are a few things I can chose to ignore.
    If I don't check the option "Include contents of Firmware Folder", what will happen??

    I'm planning to restore the backup on to the v15.5.
    All the phones we are using will remain the same expect for the obvious client for windows.

    So, do I have to check "Include contents of Firmware Folder" during backup, or what happens if I don't?

    Thank you.
  2. cobaltit

    cobaltit Well-Known Member

    Mar 22, 2012
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    So if you check the box it includes the contents of the Firmware folder. If you don't check the box it doesn't. Is this a trick question?
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  3. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

    May 10, 2016
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    Hello @techdummy

    When you upgrade to V15.5 you will need to upgrade your phones to the supported version for V15.5. You can find the supported firmware for your phones here.
    If you include the option in your backup then firmware versions that were downloaded for V12.5 will be included in the backup but are not really necessary for V15.5 as new firmware will be downloaded for this version. It is up to you to include it or not.
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