Backup issue

Discussion in '3CX Phone System - General' started by craigreilly, Oct 19, 2012.

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  1. craigreilly

    craigreilly Well-Known Member

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    Anyone see this before? I noticed my automated backup hadn't run in a week.
    I tried to run it manually and get this.
    Windows 7 Pro.
     

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  2. craigreilly

    craigreilly Well-Known Member

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    Quick solution. Went into Task Manager, selected to show processes for all users.
    It showed that 3cxBackup.exe was running under Admin. I am logged in as Admin, but it seems because the Task runs from task scheduler, it does not show up here.
    So, I terminated the process and backup is working again.

    So, the task was hanging. It was set to terminate - but after 3 days. I changed that down to 2 hours.
     
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  3. 3CXfoxhallsolutions

    3CXfoxhallsolutions New Member

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    Was the extended time due to you backing up the voice recording files Craig???

    I saw another case of a 3-day backup due to voice recording being included ... and suggested that either VR be sent to RAID or backed up with some other utility.

    best regards
     
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  4. craigreilly

    craigreilly Well-Known Member

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    The backp had been running successfully since May.
    This is the first time this happened...
    The backup includes all files.
     
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