Hi, Trying to restore a backup of the 3CX database. We've selected the correct backup and hit 'restore database' on the 3CX Phone System Backup and Restore Tool. It tries to process the command and then fails, giving us the following message: 'The connection to the database was refused. See left panel for further details.' There is no further details in the left panel, just an empty box. We've tried starting the 3CX PhoneSystem Database Server (which has started) and the 3CX PhoneSystem Configuration Service, this processes and once again fails. When it fails we get this message: 'The 3CX PhoneSystem Configuration Service service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs. The events log isnt flagging anything up either and we have seen on here (http://www.3cx.com/blog/docs/backup-restore-troubleshooting/) we need to ensure that the services are all started but we can't get the 3CX PhoneSystem Configuration Service to start! Thanks, Hope someone can help!