Backup route in failover status

Discussion in '3CX Phone System - General' started by aorlando, May 29, 2007.

  1. aorlando

    Joined:
    May 29, 2007
    Messages:
    27
    Likes Received:
    0
    Is not implemented the possibility to route over different providers
    a SIP call when the primary is in failover ??

    Trying to create different outbound rules for a particular prefix (with different order/priority), the SIP call went/go always and only on the first provider defined.

    Thanks
     
  2. 3CXsupport

    3CXsupport New Member
    3CX Staff

    Joined:
    Aug 21, 2006
    Messages:
    193
    Likes Received:
    0
    You can route to ANY provider in that case. For outbound rules a failover option is work in progress and should be seen in the upcoming version which is due soon. I cannot pinpoint a date for the moment.

    Keep an eye on the http://www.3cx.com/support/buildhistory.html page, or forum announcements .
     
  3. aorlando

    Joined:
    May 29, 2007
    Messages:
    27
    Likes Received:
    0
    THanks for the fast answer.

    Just two question about:

    1. Which is the logic applied to ANY provider ??
    Having 2-3 different providers is it random the provider taken ??

    2. 30-60-90 days to have a version with implemented "failover option" ??
    (for us this is strategic to offer 3CX as VOIP solution, believe me).

    What I mean for strategic...

    Having 3 different providers (2 VOIP, 1 ISDN Gateway
    ..example a solid PAttonxxxx)

    I must be able to call if WAN (Internet) goes down...
    trough my gateway ISDN.
     
  4. 3CXsupport

    3CXsupport New Member
    3CX Staff

    Joined:
    Aug 21, 2006
    Messages:
    193
    Likes Received:
    0
    Prioritisation is pretty much unpredictable.

    The ETA is most likely less than 30 days.

    You are right about the failover, that is why we will introduce it soon :)
     
  5. archie

    archie Well-Known Member
    3CX Staff

    Joined:
    Aug 18, 2006
    Messages:
    1,309
    Likes Received:
    0
    Yes. We collect all lines that is allowed for outbound calls and than select random line from that list. Selected line is excluded from list, and, if busy or unavailable, doesn't take part in further attempts for this call.

    Actually, every version we make contains lot of changes and improvements. And after that it is thoroughly tested before became downloadable. It takes time, you know, lot of time. "Failover option" would take a 2-3 days to implement if it were the only change.
     
  6. aorlando

    Joined:
    May 29, 2007
    Messages:
    27
    Likes Received:
    0
    I wait ansiously the new version

    Still thanks for Your answers.

    Well..I wait ansiously the new version.

    I'm testing internally at our office 3CX product (bind to
    a PATTON 4552 ISDN) and I'm doing the right comparisons with
    TrixBox.

    We'd like to remain in Windows Environment (we're Microsoft partner
    and our knowledge is there) and neither to virtualize a Linux OS.

    In these testing days 3CX solution's appeared stable: still no issues.
     

Share This Page