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Backup route in failover status

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aorlando

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Is not implemented the possibility to route over different providers
a SIP call when the primary is in failover ??

Trying to create different outbound rules for a particular prefix (with different order/priority), the SIP call went/go always and only on the first provider defined.

Thanks
 
You can route to ANY provider in that case. For outbound rules a failover option is work in progress and should be seen in the upcoming version which is due soon. I cannot pinpoint a date for the moment.

Keep an eye on the http://www.3cx.com/support/buildhistory.html page, or forum announcements .
 
THanks for the fast answer.

Just two question about:

1. Which is the logic applied to ANY provider ??
Having 2-3 different providers is it random the provider taken ??

2. 30-60-90 days to have a version with implemented "failover option" ??
(for us this is strategic to offer 3CX as VOIP solution, believe me).

What I mean for strategic...

Having 3 different providers (2 VOIP, 1 ISDN Gateway
..example a solid PAttonxxxx)

I must be able to call if WAN (Internet) goes down...
trough my gateway ISDN.
 
Prioritisation is pretty much unpredictable.

The ETA is most likely less than 30 days.

You are right about the failover, that is why we will introduce it soon :)
 
aorlando said:
1. Which is the logic applied to ANY provider ??
Having 2-3 different providers is it random the provider taken ??

Yes. We collect all lines that is allowed for outbound calls and than select random line from that list. Selected line is excluded from list, and, if busy or unavailable, doesn't take part in further attempts for this call.

aorlando said:
2. 30-60-90 days to have a version with implemented "failover option" ??
(for us this is strategic to offer 3CX as VOIP solution, believe me).

Actually, every version we make contains lot of changes and improvements. And after that it is thoroughly tested before became downloadable. It takes time, you know, lot of time. "Failover option" would take a 2-3 days to implement if it were the only change.
 
I wait ansiously the new version

Still thanks for Your answers.

Well..I wait ansiously the new version.

I'm testing internally at our office 3CX product (bind to
a PATTON 4552 ISDN) and I'm doing the right comparisons with
TrixBox.

We'd like to remain in Windows Environment (we're Microsoft partner
and our knowledge is there) and neither to virtualize a Linux OS.

In these testing days 3CX solution's appeared stable: still no issues.
 
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