Bandwidth.com Concurencyy Limit Reached

Discussion in '3CX Phone System - General' started by besthce, Sep 25, 2012.

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  1. besthce

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    Hello everyone!

    I just switch over to bandwidth.com for a provider and am having difficulties on making two calls at the same time. If ext1 is on the line, ext2-ext7 cannot make calls. I have six phone numbers through bandwidth.com and have them setup under the main number as DIDs (*####). Am I missing a vital function with 3cx and bandwidth.com.

    Thanks in advance for any ideas, thoughts, or tips that could help me solve this problem.

    Make it a great day!

    Brad
     
  2. mixig

    mixig Active Member

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    Hi,

    when ext1 is on a call, other extension can`t make call. Is that another call local or outbound call? You have 6 numbers from your provider, but how many channels do you have? Maybe you have one simulatenous call from your provider? What does server activity log says?
     
  3. besthce

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    mixig,

    Thank you for the questions. I have actually found out that bandwidth.com does not have unlimited in/out per trunk like my old provider. It was setup for 1 simultanous call which included any of those DIDs. I just upped to 2 channels in efforts to have at least one in and one out call. But you were spot on with the questions and I appreciate you taking the time to respond.

    Thanks again!
     
  4. mixig

    mixig Active Member

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    Next time when you cannot make the third call you now the procedure ;)
     
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