Beta Version 3.0.2295.0 - Backup rule doesn't work

Discussion in '3CX Phone System - General' started by aorlando, Jun 19, 2007.

  1. aorlando

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    Installed the beta version (Version3.0.2295.0)
    as upgrade from last.

    Configured for every prefix the outbound rules with a backup rule
    for Patton Smartnode ISDN (verified);
    turning off the internet , the calls are not routed to backup rule
    (Patton im my situation) !!

    Any tips ??


    10:02:12.569 ClientRegs::eek:nFailure [CM113006] Registration of sip:voipline2@sip.vira.it has failed; reason=Request Timeout
    10:02:12.569 ClientRegs::eek:nRequestRetry [CM113008] Registration attempt for Ln:10000@Skypho is scheduled in 120 sec.
    10:02:12.569 ClientRegs::eek:nFailure [CM113010] Next registration will be attempted in 10 minutes
    10:02:12.569 ClientRegs::eek:nFailure [CM113006] Registration of sip:voipline2@voip.eutelia.it has failed; reason=Request Timeout
    10:02:06.663 CallConf::Rejected [CM103005] Call(16) is rejected: Destination is not answering
    10:02:06.663 StratInOut::eek:nCancel [CM104008] Call(16): Call from Ext.123 to mycellphone@terminated; cause: 408 Request Timeout; internal
    10:01:40.381 ExtLine::Register [CM110004] Send registration for "voipline1"<sip:voipline1@sip.vira.it>
    10:01:40.381 ExtLine::Register [CM110002] Use Specified IP for device line registration DN='10001' device='Vira'
    10:01:40.350 ExtLine::Register [CM110004] Send registration for "voipline2"<sip:voipline2@voip.eutelia.it>
    10:01:40.350 ExtLine::Register [CM110002] Use Specified IP for device line registration DN='10000' device='Skypho'
    10:01:40.209 CallMgr::failResolveExtIp [CM200001] Failed to resolve external IP!
    10:01:40.209 StunClient::process [CM215001] STUN failed to resolve external IP using server 83.211.227.28
    10:01:37.147 StunClient::process [CM115001] Send initial STUN request to 83.211.227.28
    10:01:37.038 StunClient::process [CM215001] STUN failed to resolve external IP using server 83.211.227.28
    10:01:34.381 MediaServerReporting::STUN [MS101003] Call(16) Ln:10000@Skypho: Possible firewall problem. Address mapping failed on STUN server 83.211.227.26:3478 for local address ":9000"
    10:01:33.975 StunClient::process [CM115001] Send initial STUN request to 83.211.227.28
    10:01:33.866 StunClient::process [CM215001] STUN failed to resolve external IP using server 83.211.227.28
    10:01:30.803 StunClient::process [CM115001] Send initial STUN request to 83.211.227.28
    10:01:30.694 StunClient::process [CM215001] STUN failed to resolve external IP using server 83.211.227.28
    10:01:28.194 CallConf::eek:nIncoming [CM103002] Call(16): Incoming call from 123 (Ext.123) to sip:mycellphone@voip-pc.taborelli.it
    10:01:07.178 CallConf::Rejected [CM103005] Call(15) is rejected: Destination is not answering
    10:01:07.178 StratInOut::eek:nCancel [CM104008] Call(15): Call from Ext.123 to :mycellphone terminated; cause: 408 Request Timeout; internal
    10:00:34.959 MediaServerReporting::STUN [MS101003] Call(15) Ln:10000@Skypho: Possible firewall problem. Address mapping failed on STUN server 83.211.227.26:3478 for local address ":9006"
    10:00:28.772 CallConf::eek:nIncoming [CM103002] Call(15): Incoming call from 123 (Ext.123) to sip:mycellphone@voip-pc.taborelli.it
    10:00:22.412 CallConf::Rejected [CM103005] Call(14) is rejected: Destination is not answering
    10:00:22.412 StratInOut::eek:nCancel [CM104008] Call(14): Call from Ext.123 to mycellphone terminated; cause: 408 Request Timeout; internal
    09:59:50.146 MediaServerReporting::STUN [MS101003] Call(14) Ln:10000@Skypho: Possible firewall problem. Address mapping failed on STUN server 83.211.227.26:3478 for local address ":9004"
    09:59:43.912 CallConf::eek:nIncoming [CM103002] Call(14): Incoming call from 123 (Ext.123) to sip::mycellphone@voip-pc.taborelli.it



    Code:
    
    
     
  2. aorlando

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    I'm the only one with this problem ??
     
  3. Costas3CX

    Costas3CX New Member

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    Hmmm... Give me some time to test this tomorrow in the test network, and I will come back to you with an answer.
     
  4. aorlando

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    News ???

    The upgrade didn't give me any error.

    I tried to reinstall the upgrade of beta version a second time and still backup rule don't work.

    Sincerely I don't know where I can have failed in the configuration
    of the rules: it appears so "basic".
     
  5. 3CXsupport

    3CXsupport New Member
    3CX Staff

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    Can you kindly try against the updated version (2328) ?

    http://www.3cx.com/downloads/3cxphonesystem31_2328.exe

    There have been some improvements specifically with the backup rule you mention.
     
  6. 5qg4

    5qg4 Active Member

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    Hi Site admin,

    Unable to download. Please check.
     
  7. aorlando

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    Upgrading to the new beta version "outbound backup rules" now are working :)

    Great !!!

    09:07:23.710 StratInOut::eek:nHangUp [CM104007] Call(2): Call from Ext.123 to mycellphone has been terminated by Ext.123; cause: CANCEL; from IP:192.168.1.40
    09:07:15.352 CallConf::eek:nProvisional [CM103003] Call(2): Ln:10002@Patton4552 is ringing
    09:06:42.108 MediaServerReporting::STUN [MS101003] Call(2) Ln:10000@Skypho: Possible firewall problem. Address mapping failed on STUN server 83.211.227.27:3478 for local address ":9000"
    09:06:35.819 CallConf::eek:nIncoming [CM103002] Call(2): Incoming call from 123 (Ext.123) to sip:mycellphone@voip-pc.taborelli.it

     

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