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Better Date Scopes in Graph Queue Call Report

Discussion in 'Ideas' started by bencurt, May 17, 2017.

Better Date Scopes in Graph Queue Call Report 5 5 6votes
5/5, 6 votes

  1. bencurt

    Oct 28, 2016
    Likes Received:

    Would it be possible for you to develop the call report:

    "Graph Queue of Answered / Unanswered Calls"

    So that we can view the data on an hour-by-hour basis, over a period of days, weeks or even a month? At present you can only select 1 day which is not very helpful to us, as we would like to view how busy one of our queues is throughout the day over a monthly period.