Blacklist

Discussion in '3CX Phone System - General' started by biker29r, Aug 14, 2012.

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  1. biker29r

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    I have installed the Ver11, in hope that i would have more black list options.
    Other than the 100 positions- any idea on how to block Tele-pests?
    Thanks!

    A good word- the new filter option for the DID edit- Brilliant!! :eek:
     
  2. leejor

    leejor Well-Known Member

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    I take it that they are not using the same number each time. That is how a lot of them work. they know that people will be blocking certain number, even areacodes and prefixes, so they constantly change.

    If this is what you are experiencing, then the best way to deal with it is by using an automated attendant. Because, in most cases, a machine is calling, it will not be able to respond. Even a simple set-up that gives out some information....

    "Thank you for calling Bob's Auto Supply, we're located at 1234 Main street, anytown and are open from 9am to 6pm Monday to Friday...Press one to speak to the receptionist"

    That will screen out any "non human" callers.
     
  3. oakley

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    I am also experiencing big issues with callers that I need to block. Is there any way to use wild cards in the number or to block calls with the number withheld?
     
  4. mixig

    mixig Active Member

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    For oakley...

    http://www.3cx.com/blog/voip-howto/trap-and-block-anonymous-callers/
     
  5. oakley

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    Excellent thanks! :D
     
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