Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

BLF for Cisco SPA504g on V15

Discussion in '3CX Phone System - General' started by systemteknik, Jul 4, 2017.

Thread Status:
Not open for further replies.
  1. systemteknik

    Joined:
    Sep 18, 2013
    Messages:
    1
    Likes Received:
    0
    I have upgraded to v15 and the BLF on Cisco SPA 504 does not work proberly.

    The upgrade was done from V12 through V14 to V15.

    The speed dial works but the BLF is always orange and we can´t see if it´s ringing or the user is busy?
    The phone is upgraded to version 7.5.2b
     
  2. cobaltit

    cobaltit Well-Known Member

    Joined:
    Mar 22, 2012
    Messages:
    1,609
    Likes Received:
    243
    So step one, upgrade the firmware to the supported version (7.6.1) per this article:

    https://www.3cx.com/Sip-Phones/Cisco-SPA/

    Step two, I'd get current on v15.5 to make sure you aren't chasing a bug that is already fixed.

    And make sure your key is activated properly. There is no BLF in the PBX Edition.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    YiannisH_3CX likes this.
Thread Status:
Not open for further replies.