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BLF Issue on Yealink T46G

Discussion in '3CX Phone System - General' started by bluenetworks, Apr 8, 2015.

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  1. bluenetworks

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    I have a small customer with a BLF issue. On every handset, the BLF for that extension has no green light and a red cross next to the name. Every handset has the same problem on their OWN extension/BLF....all the rest of the BLF work fine.

    I also noticed that when i deploy provisioning to the phone that the "Extension" field is missing the "*20*".

    Anyone seen either of these issues before?
     
  2. jasit

    jasit New Member

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    check your template file, I noticed mine was wrong, it should be setup like this for each of your linekeys

    linekey.18.pickup_value = %%PickupValue%%
    linekey.18.extension = %%PickupValue%%
     
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