Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

BLF showing question mark

Discussion in '3CX Phone System - General' started by cbodor, Aug 6, 2010.

Thread Status:
Not open for further replies.
  1. cbodor

    Joined:
    Aug 6, 2010
    Messages:
    1
    Likes Received:
    0
    Hello
    Just upgraded to version 9 from 8. Looks good! However my BLF soft keys on my aastra 57i CT now show a "?" instead of the phone icon, and do not light up when the extension is active. I add them all via the instructions on the support site and they where working before the update. Normally they should show a little phone icon not a ? and of cource light when up the extension is in use. Does anyone have any suggestions?

    Thanks in advance.
    -Colin
     
  2. nb

    nb Support Team
    Staff Member 3CX Support

    Joined:
    Jun 7, 2007
    Messages:
    2,153
    Likes Received:
    175
    reboot the phone. Let us know how this progresses.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.