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- Jul 27, 2017
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Greetings,
Scenario:
Call reaches extension A. A blind transfers the call to extension B. B is busy (on another call). Call needs to transfer back to extension A.
Currently, calls go to voicemail when transferred to a busy extension.
We are using v15.5. Under Settings>PBX>Transfer Back on Busy, we have DialCode: *3* (default, not being used for any other dial codes), and under Timeout I have set 10. I cant seem to get this working though. Any thoughts?
Scenario:
Call reaches extension A. A blind transfers the call to extension B. B is busy (on another call). Call needs to transfer back to extension A.
Currently, calls go to voicemail when transferred to a busy extension.
We are using v15.5. Under Settings>PBX>Transfer Back on Busy, we have DialCode: *3* (default, not being used for any other dial codes), and under Timeout I have set 10. I cant seem to get this working though. Any thoughts?