Bring Back 3CX 12.5 UI for Separating Active Calls Per Queue(Most Used Feature of 3CX for users with

Discussion in 'Ideas' started by geracilaw, Nov 30, 2016.

Bring Back 3CX 12.5 UI for Separating Active Calls Per Queue(Most Used Feature of 3CX for users with 5 5 11votes
5/5, 11 votes

  1. geracilaw

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    1. Please Bring Back 3CX 12/12.5 UI for Separating Active Calls Per Queue(Most Used Feature of 3CX for users with Multiple Queues) We have multiple Queues and Need to Balance the staff based on how busy the High Priority Queues are. This is done visually. We need Employees to Jump to High Priority Queue who belong to multiple queues.

    2. Another option, Group the Main Active Calls Based on Queue.

    3. Knowing How Many Active Calls are in Queue Helps Management change Load of Employees to Handle Sales Calls instead of Servicing the Existing Client Calls. Displaying the Activing Calls Management make appropriate Decisions.
     
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  2. 12417

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    I think this feature is important and intuitive - there's no reason not to bring it back
     
  3. geracilaw

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    Hello Everyone,
    Has there been any update on this feature?