Broadvoice Registration Error

Discussion in '3CX Phone System - General' started by Anonymous, Nov 11, 2006.

  1. Anonymous

    Anonymous Guest

    I have just installed your system on 03 box. I've been trying to get it to authenticate with broadvoice and receive the following error.

    Registrar::eek:nFailure: Registration failure: <sip:**********@3CXPhoneSystem> for sip:10000@3CXPhoneSystem

    I used my static IP for my stun server. Usernames and Passwords are all correct. I would have thought insted of ???@3CXPhoneSystem I would see my public IP address.

    Any thoughts or ideas on how to get this resolved?
     
  2. archie

    archie Well-Known Member
    3CX Support

    Joined:
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    Hi,

    First of all, download latest version. It has STUN client implemented. When it starts, it tries to resolve your external address by sending STUN requests to predefined STUN server (stunserver.org) If it resolves your external IP successfully (it will, if your firewall doesn't restrict that), it will use your external IP for registration on VoIP providers.

    Best regards,
    Archie
     

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