Bug - Empty contacts when synced with Exchange

Discussion in '3CX Phone System - General' started by tim942, Sep 3, 2015.

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  1. tim942

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    All,

    I have already read forums where people have brought up that 3CX uses the firstname, lastname, and homenumber when synced with Exchange. Another problem is that if you have just company names with company numbers, you end up with just blank entries in the phone contacts (yealink and cisco tested). There should be some mechanism to default to the company, just omit the entry entirely, or give us an option to control what is displayed.
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    In any cases the phonebook published to the hardphones includes 3 entries only : First Name, Last Name, Mobile.
    So your exchange contacts must be configured accordingly I'm afraid.
    Feel free to post a feature request/change on 3CX Ideas : http://www.3cx.com/ideas
     
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  3. tim942

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    I would, but I do not use social media and cannot login to submit idea.
     
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