Bug in V15 Mac and iOS Client

Discussion in 'Ideas' started by teknoit, Aug 2, 2016.

  1. teknoit

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    Had a fault where 'Cannot retrieve recordings Access denied', kept popping up.

    Checked all permissions etc with Andreas Psyllos. Please not we only use Macs and iPhones so never tested this on a Windows machine. Turns out that the fault is mac only related, if under Phone Provisioning 'show call recordings' is not highlighted then this message is thrown up, on a windows client you just get a blank window.

    So either needs a new message or somehow to switch of that curve ball.

    Cheers,

    Rich
     

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  2. craigreilly

    craigreilly Well-Known Member

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    I quite prefer the message.
    Access Denied - says exactly the issue. You do not have access.
    On Windows - to just show up blank - makes me think there are none.
     
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