Bug when shutting down server?

Discussion in 'Windows' started by MojoDK, Sep 27, 2010.

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  1. MojoDK

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    Hi all,

    (using latest beta)

    When I shut down the server, 3CXPhone still have all softkeys enabled - it also says "On Hook" even thought the server is down. If I try to make a call, it just rings.

    Doesn't Voip Phone "see" that server is down?

    Thanks
    Mojo
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi Mojo

    Thanks for spotting it 8) Indeed, it might be considered a bug - and we will fix it - because 3CXPhone should assume if it doesn't receive presence information in the time interval negotiated with the PBX, BLF status should become unknown. (Voip client doesn't know its server is down, it doesn't perform "network ping" - for flooding reasons - so it only knows it get a timeout, which we should handle properly)

    Thanks
    vali
     
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