Bug - Yealink Always Forward breaks hunt group

Discussion in '3CX Phone System - General' started by tim942, Sep 3, 2015.

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  1. tim942

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    All,

    I just found a bug where using the always forward feature on the Yealink phone overrides a hunt group and sends it to the voicemail of the forward. I would have expected that the hunt group process would see the "Cause: 302 Moved Temporarily/INVITE" message and move on to the next but apparently not.

    This is on the new v14.
     
  2. pj3cx

    pj3cx Active Member

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    Hi there,
    Yes that is correct, forwarding should be implemented on the extensions forwarding rules and profile switched when necessary from a BLF for example, rather than using 302 redirections from the phone.
     
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  3. tim942

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    We're coming from an antique Nortel system where my users are used to doing everything at the phone level, so I will work on the BLF option. This would not be a real issue, but one phone will have multiple accounts, the transfer button on the phone seemed like a good chance.
     
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