We are testing out 3CX free license for our environment to see if it meets our needs and so far the only issue we have is that we can't do imports of extensions. Here's what I did: 1. Went to https://www.3cx.com/docs/bulk-extension-import/, followed the steps and grabbed the template - Filled out the template with the information and received the attached error_1.txt - Tried importing just the template file that was downloaded from 3CX without editing it and that failed. Since that didn't work we tried the following 2. Deleted all extensions in the console > created a new fresh extension > Exported to csv - We then edited that file, saved it without changing the formatting, Import failed with same error - Tried again but this time saving as a CSV (DOS) and this failed with the same error as well. Final test 3. Deleted all extensions, created a fresh one, exported the csv AND then without opening or touching the file at all, we deleted the extension from the console and immediately imported the untouched export and it failed with the errors in the attached error_2.txt We have tried this on two different 3CX servers/environments and it never works. Tried multiple CSV and Excel formats, but the fact that it won't even accept the files it exports or the templates on the 3CX page tells me there is an issue. Anyone else have this issue or know a work around? I saw some forums about having semicolons when it should have a comma and some stuff about opening it in a text editor and making sure the commas were there and nothing seems to be working.