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Busy Light Status not only call

Discussion in 'CRM / Helpdesk / App Integration' started by Aron Dijkstra, Oct 18, 2017.

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  1. Aron Dijkstra

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    Oct 18, 2017
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    Hi,

    i use the Busy light plugin and it works flawlessly. The trouble is only if a customer uses his mobile phone or desk phone the color is not changing of the system. I was hoping that the busylight plugin could read the extention status Free, in call, ringing. but for now it only sees the call beeing made on the softphone.

    Hope someone knows if this can be changed :)

    Aron
     
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