Busy sound feedback by system, when Busy

Discussion in 'Ideas' started by DovydasJ, Dec 13, 2016.

  1. DovydasJ

    Joined:
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    Hello,

    Simple and usefull feature:
    When I'am calling from my extension (A) to external number (B) and I got system answer:
    1. When B side is already talking with someone else: Call failed, Busy
    2. When B side do not answer the call in x seconds: Call failed, Busy

    ... after that PBX system could give feedback for the caller (A) about that trying with simple "beep beep beep" sound.

    Thanks, bye!
     
  2. leejor

    leejor Well-Known Member

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    If you are referring to the recording that you receive from 3CX, when reaching a busy external call (on a SIP trunk), rather than a busy tone, this can be changed in the PBX options. Under Custom parameters...Busyprompt change to 0 will give a busy signal rather than the message.