bypassing the voicemail

Discussion in 'Ideas' started by webmasterlc, Dec 8, 2015.

  1. webmasterlc

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    It would be nice if there was an option, so that when after hours voicemail picks up that a customer cant hit a number and bypasses the voicemail and dials in. We have it setup that when the store is closed, the voicemail picks up, but if you hit any button it bypasses it and rings all the phones.
     
  2. craigreilly

    craigreilly Well-Known Member

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    Why not use an DR?
    "You have reached our company after hours...." If they do nothing - then it goes to a VM box. Otherwise, assign a number to goto a Ring Group.
     
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