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Call Back_Queue

Discussion in 'Ideas' started by aditel, May 18, 2016.

  1. aditel

    Joined:
    Dec 2, 2015
    Messages:
    23
    Likes Received:
    3
    Hi, is it possible to configure a queue that only treats the callback? What I want is that if no agent is logged in, the callers have the opportunity to be called back later.